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ALL YOU NEED TO KNOW ABOUT BUYING THROUGH AUTOROD


About Autorod

Where is the head office of Autorod located?

Autorod’s Head Office is located in Tokyo. Click here to view complete address details.

How to purchase a car from Autorod?

Just get yourself registered at our website for free and buy a car from us.

What types of vehicles do you deal in?

We deal in all types and brands of used Japanese vehicles.

Are the vehicles sold through auction or stock?

We sell vehicles through auction and stock both.

Who will answer my questions regarding any issue?

You can call anytime at our number or you can also drop us an email. Our support staff is there to assist you 24/7.

Any criteria to become a registered member of Autorod?

Anyone around the globe who is interested to buy a Japanese vehicle can register at our website and become a valuable member of Autorod to buy his/her desired car.

How can I see the condition of the vehicle?

There are a number of pictures available of a particular vehicle on our website, which helps you in buying.

Will I get the same car that I selected on the website?

Yes, the same car will be delivered which can be verified through the chassis number.

Will the vehicle to be imported is certified according to the custom requirements of my country?

If export inspection (JEVIC/ JAAI etc.) is required at your country due to the import regulation, the inspection type & requirement must be implied from the buyer before the export.

Auction Process

What is the complete process of buying a car from auction?

Once the details of your desired car is shared with us, you will be asked to pay the initial deposit. After the payment is received, our team will search for the vehicle that matches your requested specifications. We will bid and win the car for you from auction after your approval.

What is meant by Auction Grading System?

All vehicles sold at auction are given a general grade by the independent auction engineers that scrutinize them. These grades can range from 0 to 9 but most auctions only use 0 to 5. The grade is mentioned either on the top left or top right corner of the auction sheet.

Is the car inspected before bidding by your team?

Yes, the car is examined completely by a professional and once satisfied, the bid on your selected vehicle is placed.

Will I get the complete information about the vehicle I am buying?

Yes, detailed information of the vehicle will be provided by our customer support team along with translated auction sheet.

Stock Process

How often is the stock updated at Autorod?

Our stock is updated on daily basis.

What is the process of buying the vehicles through stock?

To know the entire buying process of used vehicles via stock, click here to visit our How to Order page.

Is the manufacturing year of the vehicle mentioned in the information?

Yes, if the information of the manufactured vehicle is available, the manufacturing year is mentioned. However, we cannot guarantee that this information will be present for every vehicle as the manufacturing year is provided by the third party.

If any car is not available in the stock, can it still be requested?

If your requested car is not available in the stock our customer support agents will make every possible effort to provide you the best suitable car as per your requirement.

Payment & Shipment

When will the car be shipped?

The car is shipped as soon as we receive payment confirmation of either the first payment or the complete payment, depending on your payment terms.

When are documents shipped?

Documents are shipped when we receive the full payment.

What are the documents that are shipped?

Following documents are sent to the customer:

  • Export Certificate
  • Bill Of Lading
  • Invoice
What are the methods of shipping the car to my country?

We provide shipment through both Ro-Ro and container shipment methods.

What are the possible payment terms for my car?

You can either make the full payment or a partial payment, depending upon the terms you agreed before purchasing.

Which currencies are accepted for the payment?

We accept both Japanese Yen and US Dollars.